Winning at customer relationships is like printing money.

Kiosk Sales

Grow your print and digital-only subscriber base with sustainable kiosk starts. Every kiosk program, in every market we serve, is focused on one thing: revenue results. We approach the kiosk channel and consumer marketing differently. We will optimize sales performance so that your new starts collectively deliver strong retention metrics.

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Retention Marketing

We engage your customers before, during, and after the renewal cycle. This drives engagement and satisfaction by removing the friction commonly endured as part of the subscription expiration process.

Customer Experience Marketing

We help your customers feel like VIP members. We help keep your customers close. A smooth customer experience drives engagement and reduces friction. This is accomplished by targeting communications during the subscriber life cycle. After all, your carriers shouldn’t be the only ones with frequent customer contact.

Digital Subscription Optimization

You want to grow your digital subscriber base. A large base of consumers visit your news website every week. A strong strategy will accelerate your paid online audience. We create strong demand for your digital product line, drive repeat visit frequency, and establish a pipeline of new, fresh prospects to aggressively grow your digital subscription business.

Data Management

Data unlocks the mystery of retention and customer experience marketing. We use your existing newspaper tools or recommend options to drive performance from automation, data modeling, and weekly KPI dashboards.

We help you gain the edge in a 24/7, consumer-driven world. Your newspaper and web readers love your product. Now it’s your turn to show the love.

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